26 June 2025
As the vending industry continues to embrace smarter, more connected solutions, payment systems are no longer just about transactions—they’re about transforming operations, enhancing user experience, and delivering value on every level.
Chris Ives, Business Development Manager at VMC explains:
“For operators, data is everything. VMC’s Flex solution, seamlessly integrates with telemetry and route optimisation software, turning payment data into a powerful operational tool. This visibility supports better decision-making, streamlines replenishment routes, and increases overall efficiency, driving down costs while improving service levels.”
On the user side, loyalty matters. Smart payment systems like VMC Flex enable customers to accrue rewards and redeem them instantly at the machine, encouraging repeat purchases and helping operators build long-term engagement. In environments with a regular user base—such as workplaces—this functionality becomes even more powerful, fostering a habit of daily use.
Chris continues:
“For sites offering vending as a staff benefit, VMC delivers the control and flexibility employers need. Whether offering free drinks, subsidised rates, or daily allowances, our system ensures perks are used fairly, reducing misuse while increasing uptake. When combined with loyalty features, it creates a compelling reason for staff to keep coming back, improving their experience and helping businesses get more from their investment.”
With mobile and contactless payment now standard, the focus is shifting toward added functionality and integration. From loyalty rewards to back-end data, operators are leveraging payment systems to optimise operations and boost engagement.
To discover how VMC Flex can help transform your vending operation with smart payments and seamless integration, get in touch with our team today or visit our vending page to learn more.
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